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World Express integration

Automatic SMS for your World Express parcels

Connect your World Express account once. Colitrack follows every World Express parcel in real time and texts your customers at each step, so they answer the courier, accept the delivery and you get fewer returns.

How to connect World Express to Colitrack

  1. 1

    Link your World Express account

    An Ecotrack access key for your World Express account: request the integration from your World Express Ecotrack space, then paste the key in Colitrack once it is activated.

  2. 2

    Choose your SMS

    Turn on the messages you want: order confirmation, out for delivery, delivered, and follow-ups for failed deliveries.

  3. 3

    Colitrack does the rest

    Every status change at World Express triggers the right SMS, sent with your own Sender ID.

The SMS your customers get for World Express parcels

Shipped

Hello Amine, your order #4821 was handed to World Express. Track it: colitrack.io/t/4821

Out for delivery

Your World Express parcel is out for delivery today. Please keep your phone on.

Delivered

Your order #4821 has been delivered. Thank you for your purchase!

Failed delivery

World Express couldn't reach you today. Call us to reschedule your delivery.

Frequently asked questions

Does Colitrack work with World Express?

Yes. Colitrack is integrated with World Express: once your account is linked, your parcels sync automatically and SMS go out without any manual work.

What do I need to connect World Express?

An Ecotrack access key for your World Express account: request the integration from your World Express Ecotrack space, then paste the key in Colitrack once it is activated.

Can the SMS show my store's name?

Yes. You can send with a custom Sender ID so customers see your brand instead of an unknown number.

How is it priced?

You buy SMS tokens and only pay for what you send. Tokens never expire.

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