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FRET integration

Automatic SMS for your FRET parcels

Connect your FRET account once. Colitrack follows every FRET parcel in real time and texts your customers at each step, so they answer the courier, accept the delivery and you get fewer returns.

How to connect FRET to Colitrack

  1. 1

    Link your FRET account

    An Ecotrack access key for your FRET account: request the integration from your FRET Ecotrack space, then paste the key in Colitrack once it is activated.

  2. 2

    Choose your SMS

    Turn on the messages you want: order confirmation, out for delivery, delivered, and follow-ups for failed deliveries.

  3. 3

    Colitrack does the rest

    Every status change at FRET triggers the right SMS, sent with your own Sender ID.

The SMS your customers get for FRET parcels

Shipped

Hello Amine, your order #4821 was handed to FRET. Track it: colitrack.io/t/4821

Out for delivery

Your FRET parcel is out for delivery today. Please keep your phone on.

Delivered

Your order #4821 has been delivered. Thank you for your purchase!

Failed delivery

FRET couldn't reach you today. Call us to reschedule your delivery.

Frequently asked questions

Does Colitrack work with FRET?

Yes. Colitrack is integrated with FRET: once your account is linked, your parcels sync automatically and SMS go out without any manual work.

What do I need to connect FRET?

An Ecotrack access key for your FRET account: request the integration from your FRET Ecotrack space, then paste the key in Colitrack once it is activated.

Can the SMS show my store's name?

Yes. You can send with a custom Sender ID so customers see your brand instead of an unknown number.

How is it priced?

You buy SMS tokens and only pay for what you send. Tokens never expire.

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