Automatic SMS for your E-COM Delivery parcels
Connect your E-COM Delivery account once. Colitrack follows every E-COM Delivery parcel in real time and texts your customers at each step, so they answer the courier, accept the delivery and you get fewer returns.
How to connect E-COM Delivery to Colitrack
- 1
Link your E-COM Delivery account
Your E-COM Delivery API ID and API token, plus a webhook created in your E-COM Delivery account. Colitrack shows you each step.
- 2
Choose your SMS
Turn on the messages you want: order confirmation, out for delivery, delivered, and follow-ups for failed deliveries.
- 3
Colitrack does the rest
Every status change at E-COM Delivery triggers the right SMS, sent with your own Sender ID.
The SMS your customers get for E-COM Delivery parcels
Hello Amine, your order #4821 was handed to E-COM Delivery. Track it: colitrack.io/t/4821
Your E-COM Delivery parcel is out for delivery today. Please keep your phone on.
Your order #4821 has been delivered. Thank you for your purchase!
E-COM Delivery couldn't reach you today. Call us to reschedule your delivery.
Frequently asked questions
Does Colitrack work with E-COM Delivery?
Yes. Colitrack is integrated with E-COM Delivery: once your account is linked, your parcels sync automatically and SMS go out without any manual work.
What do I need to connect E-COM Delivery?
Your E-COM Delivery API ID and API token, plus a webhook created in your E-COM Delivery account. Colitrack shows you each step.
Can the SMS show my store's name?
Yes. You can send with a custom Sender ID so customers see your brand instead of an unknown number.
How is it priced?
You buy SMS tokens and only pay for what you send. Tokens never expire.
