+CAutomatic SMS for your Navex parcels
Connect your Navex account once. Colitrack follows every Navex parcel in real time and texts your customers at each step, so they answer the courier, accept the delivery and you get fewer returns.
How to connect Navex to Colitrack
- 1
Link your Navex account
An Ecotrack access key for your Navex account: request the integration from your Navex Ecotrack space, then paste the key in Colitrack once it is activated.
- 2
Choose your SMS
Turn on the messages you want: order confirmation, out for delivery, delivered, and follow-ups for failed deliveries.
- 3
Colitrack does the rest
Every status change at Navex triggers the right SMS, sent with your own Sender ID.
The SMS your customers get for Navex parcels
Hello Amine, your order #4821 was handed to Navex. Track it: colitrack.io/t/4821
Your Navex parcel is out for delivery today. Please keep your phone on.
Your order #4821 has been delivered. Thank you for your purchase!
Navex couldn't reach you today. Call us to reschedule your delivery.
Frequently asked questions
Does Colitrack work with Navex?
Yes. Colitrack is integrated with Navex: once your account is linked, your parcels sync automatically and SMS go out without any manual work.
What do I need to connect Navex?
An Ecotrack access key for your Navex account: request the integration from your Navex Ecotrack space, then paste the key in Colitrack once it is activated.
Can the SMS show my store's name?
Yes. You can send with a custom Sender ID so customers see your brand instead of an unknown number.
How is it priced?
You buy SMS tokens and only pay for what you send. Tokens never expire.
