FM+C
Fast Mail integration

Automatic SMS for your Fast Mail parcels

Connect your Fast Mail account once. Colitrack follows every Fast Mail parcel in real time and texts your customers at each step, so they answer the courier, accept the delivery and you get fewer returns.

How to connect Fast Mail to Colitrack

  1. 1

    Link your Fast Mail account

    An Ecotrack access key for your Fast Mail account: request the integration from your Fast Mail Ecotrack space, then paste the key in Colitrack once it is activated.

  2. 2

    Choose your SMS

    Turn on the messages you want: order confirmation, out for delivery, delivered, and follow-ups for failed deliveries.

  3. 3

    Colitrack does the rest

    Every status change at Fast Mail triggers the right SMS, sent with your own Sender ID.

The SMS your customers get for Fast Mail parcels

Shipped

Hello Amine, your order #4821 was handed to Fast Mail. Track it: colitrack.io/t/4821

Out for delivery

Your Fast Mail parcel is out for delivery today. Please keep your phone on.

Delivered

Your order #4821 has been delivered. Thank you for your purchase!

Failed delivery

Fast Mail couldn't reach you today. Call us to reschedule your delivery.

Frequently asked questions

Does Colitrack work with Fast Mail?

Yes. Colitrack is integrated with Fast Mail: once your account is linked, your parcels sync automatically and SMS go out without any manual work.

What do I need to connect Fast Mail?

An Ecotrack access key for your Fast Mail account: request the integration from your Fast Mail Ecotrack space, then paste the key in Colitrack once it is activated.

Can the SMS show my store's name?

Yes. You can send with a custom Sender ID so customers see your brand instead of an unknown number.

How is it priced?

You buy SMS tokens and only pay for what you send. Tokens never expire.

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