+CAutomatic SMS for your DHD Express parcels
Connect your DHD Express account once. Colitrack follows every DHD Express parcel in real time and texts your customers at each step, so they answer the courier, accept the delivery and you get fewer returns.
How to connect DHD Express to Colitrack
- 1
Link your DHD Express account
An Ecotrack access key for your DHD Express account: request the integration from your DHD Express Ecotrack space, then paste the key in Colitrack once it is activated.
- 2
Choose your SMS
Turn on the messages you want: order confirmation, out for delivery, delivered, and follow-ups for failed deliveries.
- 3
Colitrack does the rest
Every status change at DHD Express triggers the right SMS, sent with your own Sender ID.
The SMS your customers get for DHD Express parcels
Hello Amine, your order #4821 was handed to DHD Express. Track it: colitrack.io/t/4821
Your DHD Express parcel is out for delivery today. Please keep your phone on.
Your order #4821 has been delivered. Thank you for your purchase!
DHD Express couldn't reach you today. Call us to reschedule your delivery.
Frequently asked questions
Does Colitrack work with DHD Express?
Yes. Colitrack is integrated with DHD Express: once your account is linked, your parcels sync automatically and SMS go out without any manual work.
What do I need to connect DHD Express?
An Ecotrack access key for your DHD Express account: request the integration from your DHD Express Ecotrack space, then paste the key in Colitrack once it is activated.
Can the SMS show my store's name?
Yes. You can send with a custom Sender ID so customers see your brand instead of an unknown number.
How is it priced?
You buy SMS tokens and only pay for what you send. Tokens never expire.
