Sender ID

Your SMS, signed with your store's name

With a Sender ID, customers see your brand name as the SMS sender instead of an unknown number. They recognise your message and pick up when the driver calls.

How it works

  1. 1

    Choose your name

    11 characters maximum: your store or brand name.

  2. 2

    Request it from your account

    Approval takes about 10 days. Meanwhile your SMS keep going out from “Colitrack”.

  3. 3

    Every SMS carries your name

    Tracking, delivery and marketing SMS: once approved, your Sender ID applies everywhere.

  4. 4

    What it costs

    10 000 tokens per year, or free with a pack from 24 000 DA.

What your customer sees

Without Sender ID

From: Colitrack — Your parcel is on its way! Track it here: colitrack.io/t?tr=YAL-48213

With Sender ID

From: MyStore — Your parcel is on its way! Track it here: colitrack.io/t?tr=YAL-48213

Frequently asked questions

What is a Sender ID?

It is the name shown as the sender of an SMS, instead of a phone number. It can hold up to 11 characters.

How long does Sender ID approval take in Algeria?

About 10 days after your request. You can send SMS from day one under “Colitrack”.

How much does a Sender ID cost?

10 000 tokens per year. It is free with a pack from 24 000 DA.

Can customers reply to a branded SMS?

No, a Sender ID cannot receive replies. Put your phone number or the tracking link in the message.

See also